Window Balance

A quick learner from San Antonio, Texas says:
I need 12 29" spiral balances. 3/8 diameter. With a clip attachment. I placed an order, which worked perfectly, the problem was the very end of the spiral was longer than my replacement part, so I was not able to fully close my window. I am returning the balances but still need 12 replacement balances.
User submitted a photo of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Sorry to hear you're having trouble. I am certain we can help. It looks like you need a special made balance. Specifically, our S900-29 with a 15-073 shoe. Can you just confirm the color tip you need, as well as the total quantity? Once I have that, I would be happy to send you a price quote and order form.
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