Window Balance Replacement

Contractor from Okeechobee
Need 2 balances to replace the one in the attached image. It came out of an aluminum SH Monolithic PGT Window. 37" Long.

We believe it is a Series 385 Channel Balance. But we don't know which option. Hoping this code means something to you.
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2 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hey there,

Thanks for reaching out! To identify the exact replacements, I'll need to see a photo of the top attachment from the balance as well as a photo of the bracket that connects the pulley and string in the center of the balance. 

There is a good chance your replacements will need to be custom assemblies. The stamp typically indicates the weight range the balances can hold to support a sash weight. However, yours vastly differs from the stamps on our standard balance replacements. That said, it would be a good idea to confirm the exact weight of the sash.

I'll also need to know the measurement for the depth of your bottom shoe (see the diagram below for reference).

Profile view of a winged balance attachment
Profile view of a winged balance attachment

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