Paul from SWISCO responded:
November 13, 2014
Thank you for posting. We can help you with this balance, but it will have to be custom made. Also, before we begin, I will need some more information. First, can you confirm the weight of the window sash? I believe it should be 42 pounds, but I would like you to double check just in case.
Next, can you confirm which bottom nylon shoe you have? We need to know what to install on the custom balance. I have narrowed it down to our 15-004 and 15-005, so compare their dimensions and let me know which is closer. Comparison of 15-004 and 15-005
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