Window Balancers

A handy person from Coto de Caza says:
Stamp say 26 3. Which part do I order and how fast (plus total cost) to ship two items to 92679?
Profile picture of Tom
Tom from SWISCO responded:

I'm not sure what you have, unfortunately. We have dozens of different balances with that stamp. It's not a product code or anything, it just indicates the strength of the spring.

In order to figure out what Series this is, I need you to remove an undamaged version of this balance from the window and show me clear pictures of the top and bottom nylon fittings. I will also need to know the dimensions of these fittings.

A handy person from Coto de Caza says:
Here are the dimensions, with photos.
Thumbnail of the uploaded file named C78D5EEF-AE65-41FC-8BFD-EE0DBDC1446A.jpeg
Thumbnail of the uploaded file named 30A7CE5F-CC7D-434B-B99A-C2BAC9B88638.jpeg
Thumbnail of the uploaded file named A4291129-B310-40BF-AEF7-3AD751973148.jpeg
Thumbnail of the uploaded file named 6946FEBA-C383-479B-A5CF-A58BE188CDDD.jpeg
Thumbnail of the uploaded file named 91F88714-9472-43B5-A3B6-D3B8A6BB3CF1.jpeg
Profile picture of Tom
Tom from SWISCO responded:

Thanks for these photos. Your balance is actually a special type that isn't available as a stock product. As a result, it has to be custom made.

Your photos tell us everything we need to get started, but since it has to be a custom order, I'll need to know quantity ahead of time. Please tell me how many you need and I can then email you a purchase link and price quote for that quantity.

Please also note that these have a lead time of approximately 4-5 business weeks.

A handy person from Coto de Caza says:
Quantity - 2.
Profile picture of Tom
Tom from SWISCO responded:

Thanks! What I'll do now is email you a purchase link and price quote now for two. You can use this to place an order on our site.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.