Tom from SWISCO responded:
October 19, 2020
I'm not sure what you have, unfortunately. We have dozens of different balances with that stamp. It's not a product code or anything, it just indicates the strength of the spring. In order to figure out what Series this is, I need you to remove an undamaged version of this balance from the window and show me clear pictures of the top and bottom nylon fittings. I will also need to know the dimensions of these fittings. |
Tom from SWISCO responded:
October 29, 2020
Thanks for these photos. Your balance is actually a special type that isn't available as a stock product. As a result, it has to be custom made. Your photos tell us everything we need to get started, but since it has to be a custom order, I'll need to know quantity ahead of time. Please tell me how many you need and I can then email you a purchase link and price quote for that quantity. Please also note that these have a lead time of approximately 4-5 business weeks. |
Tom from SWISCO responded:
November 2, 2020
Thanks! What I'll do now is email you a purchase link and price quote now for two. You can use this to place an order on our site. |