Window Channel Balance replacement

Landlord from San Diego, CA 92106
2040,  BSI,  PH --- 1/2 inch wide, The length of the METAL is 20 1/2 inches.  The plastic pieces on both ends extend beyond the 20 1/2 inches.   The string and hook are not pictured becaus they are missing, but it had a hook that fit into the hole in the window casing.
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Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We can supply your replacement balances but it will need to be a custom order due to the length, extended travel pulley system and unique combination of end attachments. To confirm the series you need, we'll need to see the metal hook attached to the pulley of an intact balance used for installation. I'd also recommend double-checking the length of the metal channel, which should measure 20-5/8" long, not including the end fittings. If so, we'll also need to know the number of balances you need, with the minimum being two. Thank you. 

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