Window Crank Handle Won't Fit Anymore?

A home owner from Glenview, IL says:
The handle does not fit into the system anymore
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Bob from SWISCO responded:

Thanks for posting. Your operator handle looks similar to our 39-114; compare dimensions listed on the product page to be sure. However, if your handle no longer fits on the 'spline', or if the spline is worn down, then I'm afraid most likely your entire operator needs to be replaced. We can help you do this; we will need to see the operator removed from the window, with its link arm(s) in full view. This will help us narrow down what you need. You can see a video about casement operator removal and replacement below. Thanks!

A home owner from Glenview, IL says:
i believe we will need the entire operator
what should i do
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Bob from SWISCO responded:

If you feel as though you will need a new operator, we can help you with that. We will need for you to send us some photos of the complete operator from a bird's eye view. We will also need to see some close up photos of the arms of the operator along with measurements. From there, we can get started on some recommendations for you.

A home owner from Glenview, IL says:
Please see attached pictures. These are taken from good handle. This is what we need and not the entire operator
Please advise
Thanks
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Tom from SWISCO responded:

Thanks for getting back to us. Did you just need the handle and cover? If so, see our 39-114L and 39-107, respectively.

However if you're referring to that center metal post, called a "spline," then you will need a new operator. These cannot be repaired or replaced in any way. 

A home owner from Glenview, IL says:

okay. how much is the entire operator with handle and cover?thx 

what is the product code for the operator

A home owner from Glenview, IL says:
what is the product code for the operator
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Tom from SWISCO responded:

You can see the pricing for the 39-114L and 39-107 on their respective store pages, but I cannot predict how much the operator will be. I don't know what you have. I need to identify it before I can tell you anything else about it. In order to do that, we need you to remove it from the window and show us one photo of the entire mechanism. 

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