Window Pivot shoe

A home owner from Nashua NH says:
Need a replacement for this pivot shoe
User submitted a photo of a pivot shoe.
Profile picture of Tom
Tom from SWISCO responded:
We should be able to help replace this, but we will need more information before we can proceed. can you tell me the dimensions of this shoe? Specifically, we need to know its width and thickness. You may want to remove it from the window before you measure to confirm that your dimensions are as accurate as possible.
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