Window balance cam

A contractor from Monroe, NC says:
In the picture is old and new. Need to match the old one. 860 series did not work.
User submitted image of their window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Sorry to hear you aren't able to use our Series 860 with the new shoe design. Unfortunately, your older shoe is no longer available. The manufacturer does not make it anymore. You want to consider removing the new shoe and installing your old shoe.
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