Window balances : SWISCO.com

Home Owner from California, USA

Jul 20, 2022 4:26 pm

Hello,
We'd like to order the window balances. The pictures are attached. Could you please help to identify which series of these parts from?

Thank you

Jessica Z

3 user uploaded images

4 Replies

Tom from SWISCO

Jul 26, 2022 12:46 pm

Hello, Jessica. I'm very confident that we can sell you a replacement for this balance, but before I can narrow down the list of possibilities I will need a clear picture of the top nylon fitting. All of your photos here only show the bottom one.

Please let me know if that's possible and we can get the ball rolling.

Home Owner from California, USA

Aug 1, 2022 10:25 pm

Hello, Tom,

Thank you for reply. I added two photos. Are these helpful to identify the sizes?

Please let me know, thanks

Jessica

2 user uploaded images

Tom from SWISCO

Aug 2, 2022 8:56 am

Thanks! Based on what I see here, you have either our S380-27 or S385-27, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.