Window channel balance

A home owner from San Francisco says:
Not sure what parts to order. Stamp is 34-C. Metal portion tip to tip is 35". 5/8" width.
Thanks
Diane
Thumbnail of the uploaded file named DF205CDC-08C2-4118-BF2B-820427C7B208.jpeg
Thumbnail of the uploaded file named 65B52FCA-0C13-4315-A615-31E0627A2F6D.jpeg
Thumbnail of the uploaded file named C4CDE5A0-F89F-42B4-B5CE-AE9233DAAAE3.jpeg
Profile picture of Bob
Bob from SWISCO responded:

Hi Diane. This looks like either our S351-35 or S390-35. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. In either case for a new stamp option choose 3430. 

A home owner from San Francisco says:
Thank you for your response which has been a big help.

As far as the bottom shoe size mine is 1 1/16". It's 50 years old so perhaps it started out at 1 1/8" and got worn down but I don't know for sure. What do you recommend?

Thanks
Profile picture of Bob
Bob from SWISCO responded:

I think you're exactly right. These shoes do often wear from age. In any event, we can logically assume that if the depth is any greater than 1", it can't be the Series 351; therefore, go with the Series 390

A home owner from San Francisco says:
One last question I forgot to ask. Do the top and bottom plastic parts come already riveted in place?
Thank you
Profile picture of Bob
Bob from SWISCO responded:

Yes, all of our balances come fully assembled and are ready to install out of the box.

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.