Window channel balance

Home Owner from CA
Please help to check which model i should order, thank you!
2 user uploaded images
6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

We'd be happy to help but we'll need to see pictures of your bottom fittings to determine what Series of balances you'll need.

Thank you! 

Home Owner from CA
Hi, thanks for reply, here are the pictures of head, please check, thank you so much!
4 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Perfect, we appreciate the extra time you took to get us these photos. Thanks for your photos. Based on what I see here, you have either our S380-28 or S385-28, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
Home Owner from CA

Hi,

Thank you for the reply.

Before I order https://www.swisco.com/28-inch/pd/Series-385-Channel-Balances/S385-28, I want to confirm two things. I attached two pics of my channel balance.

1. For my channel balance, there is no holes on the side, however, for Series-385, I see four small holes, does it matter? Will it match my window?

2. There is 27-5 LX CMC 11 on my channel balance, does that mean I need to order option 2750 from https://www.swisco.com/28-inch/pd/Series-385-Channel-Balances/S385-28

Appreciate your time to check this.

Have a great day.

2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Hello! The holes on the side of the metal channel do not matter, no. You can safely ignore that detail.

Since your old stamp reads 27-5, you definitely want our 2750 option.

Please let me know if you had any other questions!

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