Window channel balance




Hi there!
We'd be happy to help but we'll need to see pictures of your bottom fittings to determine what Series of balances you'll need.
Thank you!




Perfect, we appreciate the extra time you took to get us these photos. Thanks for your photos. Based on what I see here, you have either our S380-28 or S385-28, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.


Hi,
Thank you for the reply.
Before I order https://www.swisco.com/28-inch/pd/Series-385-Channel-Balances/S385-28, I want to confirm two things. I attached two pics of my channel balance.
1. For my channel balance, there is no holes on the side, however, for Series-385, I see four small holes, does it matter? Will it match my window?
2. There is 27-5 LX CMC 11 on my channel balance, does that mean I need to order option 2750 from https://www.swisco.com/28-inch/pd/Series-385-Channel-Balances/S385-28
Appreciate your time to check this.
Have a great day.



Hello! The holes on the side of the metal channel do not matter, no. You can safely ignore that detail.
Since your old stamp reads 27-5, you definitely want our 2750 option.
Please let me know if you had any other questions!