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Tom from SWISCO responded:
August 23, 2019
Hello, It seems like your operator's metal arm that attaches the window sash to the house is bent, so you'll probably need a new operator to open and close your window. However, these pictures aren't enough to identify a replacement for you. We'll need to see one clear photo of the entire mechanism removed from the window. I'll associate a video to help you with the removal process and you can find our selection of casement window operators here. Keep in mind that even though the window shows a wood window and a different style operator, the removal process is mostly the same. Thank you! |
