Window crank not working won't engage

A quick learner from USA says:
I have a Swisco egress window where the crank won't engage spins need this fixed ASAP for home sale inspection.the crank is on the right side , latch upper left from the interior . thanks for help with this, Suzanne
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Tom from SWISCO responded:
I think you may have us confused with a another company. We do not make windows. We do carry a wide range of replacement parts, though, including a vast quantity of casement window hardware. I'd be happy to identify what you have, but I'll need to see a picture of it removed from the window. I will also need your measurements. You could also browse through this section and see if you can find a match.
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