Window falling forward -

A quick learner from Danville Cali says:
September 4, 2019
Hi the track that helps window from Falling out is missing ! Can you help ya locate the piece ?
Thumbnail of the uploaded file named image.jpg
Thumbnail of the uploaded file named image.jpg
Thumbnail of the uploaded file named image.jpg
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Tom from SWISCO responded:
September 11, 2019

Looks like you need a new tilt latch. You have an internal type, which may not be made anymore. You should consider using a surface-mount tilt latch as a substitute, which we find is an easy work around in most cases like this. See the video below for more information.
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