Window lock

A handy person from Florida says:
We recently ordered from you and it's the wrong one. See attached photo and please send the correct one. SWISCO Order 810499 Confirmation
User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
We might be able to help, but I'm not sure what you have. Can you remove it from the window and show us a clear picture of its profile? Can you also give me the dimensions of the profile? Finally, do you know the manufacturer of the window?
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