Window parts

Landlord from Washington DC
Cannot figure out how to remove window, or get to the balance. Double hung, both windows appear to use the same balance.  There is a visible string that goes behind the plastic trim. The pastic tirm is flexable and can be push in.  The string is mounted about center of window on a piviot point, which is screwed to teh window.  
2 Replies
Paul
Paul from SWISCO
SWISCO
Expert

Hello,

Is there a metallic sticker from AAMA at the top of the window? If so, please show us a photo of it. It would also help to see a close-up of the window lock and top tilt latches. Thank you! 

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