Window pivot and balance

A quick learner from Stroudsburg pa says:
Looking for this pivot style and how to replace it
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Bob from SWISCO responded:

I am confident we can help. However, you will need to tell us the diameter and length of the spiral balance's outer tube. The diameter should be 5/8" Series 600 or the 3/8" Series 900. For the pivot shoe, you will need to remove it and tell us the width and thickness of the shoe. See the videos below. 

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