Window replacement parts- alcoa springs

A quick learner from Andover, KS says:
The springs on my Alcoa windows are broken. The sash number is 32. 937 by 35.125 MFSH 3060. Do you have the parts I need to get this fixed? And how much will it cost?
Thank you for your help.
Casey Barbour
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Tom from SWISCO responded:
We may be able to help, but before we recommend anything I would first like to see a picture of the hardware in question. That will help us find the best possible match.
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