Window slides

Quick Learner from Reno Nevada
I am looking for six sets to repair my existing windows
3 user uploaded images
8 Replies
Tom
Tom from SWISCO
SWISCO
Expert

You have a special type of balance that will have to be custom made. We can help, but I'll need you to remove an undamaged version of this balance and show me a clear picture of the bottom fitting, which I can't quite make out here, and the metal clip at the end of the cord. 

Can you also give me an exact count? Every customer I talk to seems to define "set" differently. Just to be clear, you want 12 individual balances?

Quick Learner from Reno Nevada
Yes I would be looking for 12 individual slides I have a total of six windows recording to each are you saying I should remove it or just lift it up and get a picture of the underside?
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for clarifying! And you have to remove it so that we can see the parts I need to see clearly. Let me know whenever you can do that for me.

Quick Learner from Reno Nevada
Some reason it won't let me upload any more photos says I need to fix some thing?
3 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

I'm not sure what you mean. Everything on our site seems to be functioning normally today so it may be an issue on your end.

As for these photos, they do not tell me anything new. Like I said before the balance has to be removed entirely for us to help. I also still need to see the metal clip at the end of the cord. We won't be able to help you without this information, so it will be necessary to do.

Quick Learner from Reno Nevada
It was definitely user error I will go ahead and pull one out and take more pictures do you have an idea of cost on this product?
Tom
Tom from SWISCO
SWISCO
Expert

That will depend on what you show me with the new photos. Once I see what you have I will email you a purchase link and price quote for 12 balances. You can then decide how you want to proceed from there.

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