Tom from SWISCO responded:
October 16, 2019
This part is known as a balance; specifically, you have a coil balance. We can definitely supply the hardware you need to replace this, but we need a bit more information. First, I recommend watching the video below. This should help give you an idea of how this hardware functions and what the different components are called. After that, can you remove the sash and show me a photo of the pivot shoe? That will act as a sort of key to identify everything else related to it. We may have more questions after that, but let's cross that bridge when we get there. I'll need to know what to ask first. |