Worn out Stanek window cranks

A home owner from Waukesha, WI says:
April 30, 2019
I have about ten cranks that dont work. The cranks came with Stanek windows that were installed around year 2000. The gears inside crank don't line up properly causing them to strip. All are the same color. I have both left and right hand cranks. I am a homeowner and very good with tools and fixing things.
Thumbnail of the uploaded file named 8C26CED7-17D9-4083-9C67-B72394F3DD62.jpeg
Profile picture of Bob
Bob from SWISCO responded:
May 1, 2019

Hi There. I am pretty confident we can replace these operators for you, but we will need to see one removed from the window, with the link arm(s) in full view. From there, we can identify the proper replacement. For information on removal and replacement, see the video below.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.