YOUR 40-038 IS TOO BIG NEED RIGHT SPINDLE

A quick learner from PARK RIDGE, IL says:
I ORDERED SPINDLE #40-038. (ORDER #328557) IT IS TOO LARGE TO FIT INTO THE DOOR LATCH I HAVE. SEE THE ATTACHED PHOTO. DO YOU HAVE THE RIGHT SPINDLE THAT I NEED?
User submitted a photo of spindle # 40-038
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Thanks for posting! I'm sorry to hear that our 40-038 spindle was too large. Are you sure you can't file it down a little? That may be all it needs.

If not, can we see a few pictures of your original spindle, with dimensions? That will help us find the appropriate replacement.
A quick learner says:
Thanks for the idea of just filing it down. I did that and I think it will work. It does now seem to fit into the push button. Jeff
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Great news, Jeff! Let us know how it works out.
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