Paul from SWISCO responded:
October 17, 2013
If you turn the screw clock wise, it should add pressure to the spring, which should in turn help your situation. Let me know if that works out.
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Paul from SWISCO responded:
October 22, 2013
Hmmm... I'm not sure what else you can do. It's possible you just need a new shoe. It might be too worn to adjust.
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