My Alside windows: The piece that prevents the window from falling out when it is tilted for cleaning has broken off and is stuck in window. I think it is some type of pivot lock shoe? The piece is from the lower right hand side of the window. I have purchased several parts from you in the past like screen window latches, window latches and lock and keeper with great repair success(from your GREAT instructions), I hope this part is no different. The piece is roughly 1/2" deep(thick), 1 1/4" wide and 1 1/2" long. I do have cut outs at the top to remove the pivot shoe. There is some sort of stop in the way to remove the shoe, do I unscrew that piece? The shoe cam is broken so it is hard to move freely but I think there is enough play, I should be able to force it to the top and remove.
Thanks in advance,
Gregory
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Tom from SWISCO responded:
May 19, 2020
Your pivot shoe appears to be a match for our 15-175, which is designed to be used with the Series 152 coil spring. You'll need to remove the coil from the window to see the spring. It should be printed on the "tongue," right by where the screw goes. If there is no stamp then you need to weigh your sash on a scale and then divide that by how many springs are used to support it. For example, if your sash is 12 pounds and it only has one spring on each side, you need two 6 pound springs. |