casement guides have broken, need replacement

A distributor from el segundo says:
the black slide guides in the track are broken. need to find replacement.
don't know manufacturer but provide picture of roto hardware.

User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Marc. Looks like the black guides that are broken go to the casement window hinge. Unfortunately, they are not available separately. You'd have to replace the whole hinge. Check out our 36-013-10. Could this work as a replacement for you?
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