channel balances

A home owner from Port Orange, FL says:
Part number stamped on the balance is 29-4 KX CMC 7. I would need 2 of these balances. Please send me information on price, with shipping, for both, if available. Thanks!
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Tom from SWISCO responded:

Thanks for your photos. Based on what I see here, you have either our S380-30 or S385-30, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A home owner from Port Orange, FL says:
Hi, thanks. It is one inch, so it looks like I need the S380. But I do not know the sash weight, and am not handy enough to take the window apart myself. But the channel balance removed by a workman is stamped 29-4 KX CMC 7. Does that help in determining which weight I need?

Many thanks for your assistance.
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Tom from SWISCO responded:

Sure, if your old stamp is 29-4 then you want the 2940 stamp option.

Also, removing these balances isn't as difficult as it seems at first. It may be something you want to consider just to save a few bucks; hiring professional help can be expensive. The video below will walk you through the replacement process step by step. 

You should do whatever you're most comfortable doing, of course. This is just something to keep in mind in case you wanted to pursue another option in the future.

A home owner from Port Orange, FL says:
Many thanks. I just ordered them.

Best wishes!
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