closet door hanger

A quick learner from batavia IL says:
I recently bought a door hanger (Item #23-031) and it doesn't fit properly. The roller is flat instead of tapered edges. On my door hanger it states it is NO. 452
US patent 3.041.857(or 657)
I was hoping you would be able to tell me which part to buy.
Thumbnail of the uploaded file named IMG_2624.jpg
Thumbnail of the uploaded file named IMG_2623.jpg
Profile picture of Casey
Casey from SWISCO responded:


Unfortunately, we only carry these rollers with flat wheels in comparison to the rounded edges on yours. If your sure that the roller you purchased won't work for you, you might want to consider replacing the track entirely. Check out our 23-500, 23-501, 23-502, and 23-503 kits for a few options.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at