correct channel balance

Friend from Powell Butte Or.

Aug 24, 2017 4:30 pm

We have older vinyl windows and need to replace worn out balances, The balance channel is 20" "metal only" and the width is approx. 9/16". The only markings are-19-9-ct Caldwell. Any info would help us order correct balances. Thanks!

4 Replies

Tom from SWISCO

Aug 24, 2017 4:57 pm

Welcome to SWISCO. Please send photos of both ends of your balance for us to identify. We unfortunately need a bit more information.

Friend from Powell Butte Or.

Aug 26, 2017 12:48 pm

Thanks for the reply Mike, Reference # D94124

Tom from SWISCO

Aug 29, 2017 10:38 am

Do both of those attachments have wings, like the photos below? If so, you should measure the bottom shoe (the second photo) and see if it matches up. If it is the same size as the photo (1-3/32"), then you have an S385-20. If it measures 1", you have S380-20. If your attachments don't both have wings like the photo, let me know.

In any case, you must remove your sliding window sash (the glass pane and frame) and weigh it. The weight can be compared to the chart on the balance webpage to determine the "stamp option." Your "19-9" code is an older system and it doesn't match up to ours, so you will end up needing a different stamp.

Comparison of the S380 and S385 balance shoes.