crank installation / operation issue

A home owner says:

I honestly cannot recall whether I got either of my current cranks from you but they do appear basically comparable. I am struggling with getting a couple of jalousie window cranks installed efficiently on a jalousie door (with two cranks).

I believe I am installing them just like the originals (though perhaps not). But they seem to be
User submitted photos of a window operator.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. It looks like some of your question got cut off, so I'm not sure what your exact issue is, but watch the video below. Hopefully this helps you install this hardware.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)