Viewing all customer Discussions for:
Door & Window

Quick Learner
Jan 6, 2012
Quick Learner
Jan 6, 2012
Quick Learner Niantic, Connecticut
Jan 5, 2012
Quick Learner from Niantic, Connecticut
Jan 5, 2012
operator for window
Attached is a picture of our operator. Would like to replace but need assistance.
Contractor Kailua, Hawaii
Jan 5, 2012
Contractor from Kailua, Hawaii
Jan 5, 2012
How do I install the 39-310 Jalousie glass locks?
Do you have a schmetic showing how your clips are installed because looking at your design and the windows I am working on, I don't see how it works. Thanks
Contractor costa Mesa, CA
Jan 5, 2012
Contractor from costa Mesa, CA
Jan 5, 2012
screen door tracks
Hi, I am looking for a track for a screen door i can install to a wood framed patio door. I guess i need an upper and lower track that fits standard rollers that i could somehow screw glue or nail to the wood. Thanks.
Home Owner Stoughton Ma. 02072
Jan 5, 2012
Home Owner from Stoughton Ma. 02072
Jan 5, 2012
Difference between 40-049 lock and 40-089
HI will the 40-049 replace the papaiz lock it looks the same except the papaiz has a key for the out side and in side the lock i have is about 15 to 20 years old what is the differance between the 40-049 and the 40-089
Quick Learner great meadows,nj
Jan 5, 2012
Quick Learner from great meadows,nj
Jan 5, 2012
andersen sash balance part #1031
I'am looking for andersen part#1031. Also now do you replace a sash balance? Any help would be great. thank you
Quick Learner New Jersey
Jan 5, 2012
Quick Learner from New Jersey
Jan 5, 2012
Patriot Window balances and hardware
Need to replace both right and left tilt latches, pivot shoe and spiral balances for a set o patriot windows.... Hoping you can help nail down the exact parts.... Any help is greatly appreciated.... Rich
Home Owner VA BEACH VA
Jan 5, 2012
Home Owner from VA BEACH VA
Jan 5, 2012
backset of door width compared with 40-028
The backset (width for bracket on inside of door) is on 1.5 inches, will this product work?
Quick Learner Walnut Creek, CA
Jan 5, 2012
Quick Learner from Walnut Creek, CA
Jan 5, 2012
Replacing the wheel of 23-043 with 81-224
Hi there, I have an Ace mirror door roller 1 1/4" that measures exactly like your 23-043 product. The nylon wheel broke (this isn't the first time) and it is time to get something stronger (i.e. made of steel). The 23-043 housing is still very sturdy and re-usable, is it possible to replace just the ... (cont.)
Home Owner San Jose
Jan 5, 2012
Home Owner from San Jose
Jan 5, 2012
Need replacement channel balance 13 2 GW CMC 10
The window is a Philips 800 series vinyl window. It has the following printed on it 13 2 GW CMC 10. It measures 1/2" x 14". Will 14" Series 380 Channel Balance work?
Landlord Austell GA
Jan 4, 2012
Landlord from Austell GA
Jan 4, 2012
Help Identifying Replacement Channel Balances
I do not know the maker of the windows in the house I own. I need help identifying the correct replacement channel balances. I have provided pictures. The only markings on the part are "28 4 Caldwell LM." The part measures approximately 5/8" W x 29" L.
Home Owner Coppell TX
Jan 4, 2012
Home Owner from Coppell TX
Jan 4, 2012
Is this clear plastic?
Is this a clear plastic piece?
Home Owner Lorton, VA
Jan 4, 2012
Home Owner from Lorton, VA
Jan 4, 2012
Tilt Latch replacement
RSVP double hung window tilt. Can you tell me where I can buy this latch? Pat. # 5.139.297 .092
Contractor New Jersey
Jan 4, 2012
Contractor from New Jersey
Jan 4, 2012
Pella Casement Window Crank
I have a customer with Pella casement windows and several of the cranks only spin when turned (the handles themselves are not stripped). They are the long handle type, not the T handle, if that makes a difference. I'm assuming the entire operating box needs replacement (vs. just a gear or cartridg ... (cont.)
Contractor Westminster Colorado
Jan 4, 2012
Contractor from Westminster Colorado
Jan 4, 2012
Is this available in 6 foot lengths?
The product I am looking for is listed as product code 55-120 in bronze. the product code number lists at 3 ft lentgh. I need at least 6ft lentghs.
Quick Learner Scarborough Maine
Jan 4, 2012
Quick Learner from Scarborough Maine
Jan 4, 2012
Plastic Handles for slider screen door
Hello I am at an ACE hardware store performing a repair for a customer. This is sliding screen door which is missing the plastic handles. I have the steel locking mechanism, but the are no remining pieces of the the plastic handles. One side of the door has three slots, one of which is for the s ... (cont.)
Handy Person La Verne,Ca
Jan 4, 2012
Popular Question Badge
Handy Person from La Verne,Ca
Popular Question Badge
Jan 4, 2012
How do I decide the best stamp?
I will need a S385-27 with 19-005 and 15-004 attached. I am just not sure about the proper stamp option. The weight of the stash is 29 lbs. I would like to order (4) balances (two windows). Thank you.
Quick Learner Marlborough, MA
Jan 4, 2012
Quick Learner from Marlborough, MA
Jan 4, 2012
Do you have the 38-058 locking handle in white?
Is this part available in white - also, I have a Truth assembly that appears to match these dimensions - do you see any issue using this part in its place?
Quick Learner Florida
Jan 3, 2012
Quick Learner from Florida
Jan 3, 2012
Need replacement TRUTH handle awning window
We have Jeld Wen wooden windows with alum casing. The bronze operator handle cracked on the part that fits onto the round toothed crankshaft and we need a replacement. The only one I could find online was from a Canadian company and they only had white and copper. There are no markings on the han ... (cont.)
Home Owner McMurray, Pa
Jan 3, 2012
Home Owner from McMurray, Pa
Jan 3, 2012
BiltBest window cranks
My home is 25 years old and some BiltBest window hand cranks need replaced. What is the best way to identify the window hand crank to insure correct order/replacement??? Is there a model number? Does the age of home help identify the BiltBest window hand crank?? Thank you in advance for your ... (cont.)