Jasmine from SWISCO responded:
April 14, 2023
Thanks for reaching out! To identify the exact replacement balances, I'll need to see a photo of your existing hardware removed from the window. To start, I'll need to see a photo of the pivot shoe/pivot housing and you'll need to have it removed to confirm any measurements. Also, to determine the spring strength needed for your window, you may look for any stamps/markings from the metal coil of your balance. Take a look at the video below for instructions on how to remove your coil balance assembly. Let me know if you have any questions. |