2 roller assemblies needed

A quick learner from Lancaster, Kentucky says:

I hope you can read and understand my drawings and writing? This sliding glass door was purchased at Lowe's approximately 25 years ago? Thank you for your help. Charles

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Thumbnail of the uploaded file named image.jpg
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Jasmine from SWISCO responded:

Thanks for reaching out! We do not carry an exact replacement match for your existing rollers but we do have a replacement solution that could possibly work. Although, the roller in your photos appears to be missing its outer housing; it may likely still be installed in the door.

Start with taking a look at our 81-278 Patio Roller Assembly made with a 1-1/2" Steel Ball Bearing Wheel. To confirm if this would be a fit for your repairs, you'll want to double check the door and remove the outer housing so that you can accurately compare the dimensions.

Alternate image for 81-278
Alternate image for 81-278

A quick learner from Lancaster, Kentucky says:
Hi Jasmine. Thank you for your quick response. It is possible there is more left inside the door. I think what you are saying is there is an outer housing??? Since the one in the picture only has the adjustment screw? The top screws are still in the door and I can see a bracket that it is screwed into. Do I buy the outer bracket or does it stay with the door? Also could you read my measurements?
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Jasmine from SWISCO responded:

Hello,

Yes, that is correct, that is what I am saying. You would need to remove the outer housing from the old roller to install this newer roller. 

I was able to read your measurements but since this is not an exact replacement, you'll need to be sure to compare the dimensions, from the diagram provided, to confirm that this would be a fit for your door.

The replacement roller would come as a complete assembly.

I hope this helps!

A quick learner from Lancaster, Kentucky says:
Thank you Jasmine. It will be Sunday before I get home. I will touch base Monday. You and your company offer great service!!! Not normal these days. Thanks again.
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Jasmine from SWISCO responded:

I understand! Please take all the time you need. Don't hesitate to reach out with any other questions you might have.

Have a great weekend!

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