Good day,
I request a complete pivot and spring kit assembly. Enclosed are pictures of the windows and parts. Right side the window anchor pin rusted. The spring broke on the Left side.
Please advise on the parts needed to be ordered.
Cheers.
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Bob from SWISCO responded:
June 11, 2023
Hello there. At first glance I think you might have the S210-14 14 lb Coil Balance support, but it's tough to tell from these pictures below. Please compare the width and thickness of an undamaged assembly (if possible) to the diagram below, and let me know if it matches up or if anything differs. Also, do confirm the housing is stamped '14'; I believe it is, but it would good to be absolutely certain. Finally, for the pivot bar, if there is a more intact version you could show us, that would help a ton in being absolutely certain we find the right parts for you. A few different pivot cars can be used with this particular pivot shoe, hence why there is no singular kit for it. If you can give us this information we'll do our best to narrow down your options. 
Alternate image for S210-14
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Bob from SWISCO responded:
June 26, 2023
Hello there. At first glance I think you might have the S210-14 14 lb Coil Balance support, but it's tough to tell from these pictures below. Please compare the width and thickness of an undamaged assembly (if possible) to the diagram below, and let me know if it matches up or if anything differs. Also, do confirm the housing is stamped '14'; I believe it is, but it would good to be absolutely certain. Finally, for the pivot bar, if there is a more intact version you could show us, that would help a ton in being absolutely certain we find the right parts for you. A few different pivot cars can be used with this particular pivot shoe, hence why there is no singular kit for it. If you can give us this information we'll do our best to narrow down your options.
Alternate image for S210-14
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