3090 BSI AL 35

A home owner from California says:
I need to replace the complete assembly in 3 windows, so 6 of each Channel/guides/balance. The windows are approximately 24 years and the assemblies might have been replaced by a handy person in the past so I am not sure the pictures are the original hardware or the replacements.

Could you please let me know what I need to order to replace them all for our 3 windows. The weight of the upper window is 21.6 lbs and the length of the metal channel (without guides) is 31 inches
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Bob from SWISCO responded:

Thanks for posting. This appears to be either an S351-31 or S390-31 Channel Balance. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement; see the diagram below for reference. Compare both with your old balance to see what matches best.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

You'll then have to choose a stamp option, which indicates the strength of the balance. Your old stamp of 3090 is from an obsolete rating system; if your window sash weighs 21.6 pounds, then choose stamp 3030, which will support a window sash in the weight range of 16 through 23 pounds. Let me know if you have further questions. 

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