33 4 CP Caldwell

A quick learner from 92679 says:
I need a replacement for this Caldwell window sash shown in the photo. Can you confirm what part I need to order?

Thanks
Larry
Thumbnail of the uploaded file named IMG_1065.jpg
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Lauren from SWISCO responded:

Hi Larry, thank you for posting,

To further review, we will need to see pictures of the top and bottom nylon attachments of the balance. From there we can narrow down our selection to determine a replacement option. Thank you! 

A quick learner from 92679 says:
Hi - here are photos showing top and bottom. Thanks for your help.
Thumbnail of the uploaded file named IMG_1067.jpg
Thumbnail of the uploaded file named IMG_1066.jpg
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Lauren from SWISCO responded:

Thank you, 

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

The length of your metal channel excluding the nylon attachments should measure 34" long, please compare and you will need a 3340 stamp option. Let us know if you have any additional questions! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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