Dave Sr. from SWISCO responded:
September 23, 2014
Sure, we might be able to help. There are a lot of different varieties of tie bar guide, though. Can you please take a picture that shows the entire bar? Can you also confirm its width? Thank you!
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Tom from SWISCO responded:
October 8, 2014
Thank you for your continued patience in this matter! We are currently working on the new part and will let you know as soon as it becomes available!
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Tom from SWISCO responded:
November 10, 2014
Okay, please see new SWISCO product code 38-916, Truth Hardware 34.9" Tie Bar, 3 Cone Roller.
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