Casey from SWISCO responded:
August 26, 2022
Hello, We'd be happy to look into this for you but, unfortunately, the balance assembly shown in your photos is too damaged to identify. We would need to see an undamaged version removed from one of your windows with a clear view of the top and bottom, any attachments it may have, as well as the clip at the end of the pulley cord to compare to our inventory. Thank you. |
Casey from SWISCO responded:
August 29, 2022
Great, take a look at the S770-36 plain channel balance and compare the specifications to your assembly. I would also recommend weighing your window sash and following the chart under the balance product description to choose the corresponding strength option for your replacements. Thank you. |