Tom from SWISCO responded:
June 10, 2020
Thanks for your patience during this busy season. I'm afraid that we don't have a roller with a 3/8" offset like you have here. Can you confirm that measurement? In the meantime, you can see our entire selection here. |
Tom from SWISCO responded:
June 10, 2020
The 23-048 does have a 3/8" offset, but the style is otherwise very different. If you don't think the differences in style will make an impact then it's definitely worth considering as a replacement. |
Tom from SWISCO responded:
June 10, 2020
It does not have that shoulder, no. The shape of the offset is also a little different so I wasn't sure if it would contour to your door the same way. The 23-048, in my experience, is usually used to replace a very specific, identical part. That's not to say that it can't work as a substitute, it's just not something I can guarantee will work. |
Tom from SWISCO responded:
June 10, 2020
It is not, unfortunately. We also do not have an ETA due to the public health crisis. Pretty much all backordered parts are delayed across the board. I can only promise that we're doing our best to get them back in stock as soon as we possibly can. |