Alcoa Tilt window - 29.5 pounds, 5/8 inch x 35 inch, tilt shoe warn, no cutout in trim to slide shoe

A quick learner from Westerville Ohio says:
Window weight 29.5 pounds, 5/8 inch x 35 inch, tilt shoe warn, no cutout in trim to slide shoe out, need tension tool, need tilt locks left and right. Not color coded tip
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Paul from SWISCO responded:

Hi there,

For your S600-35 spiral balance, I'd recommend going with the black tip. The red tip will hold up to 30 lbs., but you are hitting the limit. We suggest the black tip that holds up to 40 lbs. For the pivot shoe, we will need the width and thickness to identify a good replacement. To remove the pivot shoe you can try using our 75-069 jamb spreader or cut out method. We pulled up media guides that may help you during this process. 

Let us know if you have any more questions. 

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
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How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
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How to remove window pivot shoes
How to remove window pivot shoes
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Swisco's 15-046 Pivot Lock Shoe
Swisco's 15-046 Pivot Lock Shoe
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How to adjust a sliding glass door
How to adjust a sliding glass door
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How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
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How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
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