Alside Excalibur Window Springs

A contractor from Rochester NY says:
February 21, 2023
Hi, I have a friend who was ready to replace his 15 year old windows (they are Alside Excalibur windows. He has 3 windows with broken springs. I can get a picture of them if it makes IDing the spring easier. The springs are 1/2 inches wide. They are coil springs like the S152-8.

He also has one sash with a broken stud at the bottom of the sash - the stud fits into the slide in the track. Do you have those parts also?

If you have a video of replacing the springs, it would be helpful. I'm thinking he probably wants enough springs to replace ALL of his window springs....I think 8 windows.

Here's a picture - hope it helps. thanks.
Thumbnail of the uploaded file named 20230221_171027_Burst01.JPG
Profile picture of Casey
Casey from SWISCO responded:
February 22, 2023

Hello,

I would recommend removing your pivot shoe from the window to compare to the 15-177, which uses the Series 152 coil springs that you mentioned, along with the related items shown on our product pages. 

It sounds like you may also be looking for replacement pivot bars that engage with the metal cam of the pivot shoe. If so, we would need to see a photo of the part removed from the window and written-out dimensions to compare to our inventory. Thank you. 

Alternate image for 15-177
Alternate image for 15-177
Coil Balance Shoe, Slate Blue
Coil Balance Shoe, Slate Blue
15-177
$3.47
8 lb Series 152 Coil Balance
8 lb Series 152 Coil Balance
S152-8
$4.90
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to replace a window pivot bar
How to replace a window pivot bar
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.