Andersen balances

A contractor from Hickory, NC says:
I need fourteen (14) of the second photo and two (2) of the first photo. Can you tell me which one's we need.
Thumbnail of the uploaded file named 20230703_113109.jpg
Thumbnail of the uploaded file named 20230703_111058.jpg
Profile picture of Jasmine
Jasmine from SWISCO responded:

Thanks for posting! Based on the provided stamps, the Andersen Sash Balances you'll need are the 24-637 (for the balance marked 6#23) and 24-1231 (for the balance marked 12#31).

You'll be able to use the links in this thread to place the order for these parts on the website. If you need assistance with a placing the order a member of our customer service team would be happy to help. They can be reached at (888) 991-1929.

How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.