Jasmine from SWISCO responded:
August 15, 2023
Thanks for posting! Based on the provided stamps, the Andersen Sash Balances you'll need are the 24-637 (for the balance marked 6#23) and 24-1231 (for the balance marked 12#31). You'll be able to use the links in this thread to place the order for these parts on the website. If you need assistance with a placing the order a member of our customer service team would be happy to help. They can be reached at (888) 991-1929. |