Anderson patio door

A contractor from South Padre Island says:
we have a customer with an older Anderson patio door that is hard to open and close.they are right on the beach, and we think the rollers need to be replaced.
Thumbnail of the uploaded file named Andersen Glass Etchings
Thumbnail of the uploaded file named Andersen Glass Stamp
Thumbnail of the uploaded file named Andersen Glass Markings
Thumbnail of the uploaded file named Andersen Door Logo
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Jasmine from SWISCO responded:

Hey there,

Thanks for posting! I'm sorry to say that I would not be able to identify the Andersen patio door rollers you need based on the brand and the door stickers. I'll need to see a photo of the existing roller, removed from the frame of the door make the accurate recommendation.

Take a look at the video below. It is a tutorial that details the information we'll need to properly identify the replacement.

How to identify patio door rollers
How to identify patio door rollers
VIDEO
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