Ariel Peachtree Worcross, Georgia

A quick learner from Moneta, Virginia says:
June 22, 2023
Casement window controller. It opens but will not close
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Emily from SWISCO responded:
June 23, 2023

Hello there!

We should be able to help with this. Can you show us a photo of your operator with the window open so that the arms that move the sash are fully visible? That will help us narrow down your options.
A quick learner from Moneta, Virginia says:
June 24, 2023
Here are the photographs that you requested. I hope they are helpful.
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Emily from SWISCO responded:
June 26, 2023

Thanks for getting back to me! Our 39-015 looks like a good place to start. Take a look at the specifications and see how they compare with your old operator. 
A quick learner from Moneta, Virginia says:
July 7, 2023
I have not heard from you in a while. Does this mean that you cannot help me?
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Emily from SWISCO responded:
July 7, 2023

Are you able to see my response above from the 26th of June? Our 39-015 appears to be similar to what you show in your photos but I recommend you review the specifications to see how they align with your old operator. 
A quick learner from Moneta, Virginia says:
July 8, 2023
Thank you. I am use to having the most recent on top, not the bottom. Thank you for your assistance. I have ordered the controller. Have a great day!
A quick learner from Moneta, Virginia says:
July 13, 2023
Good Afternoon!

Thank you!

I have received the operator and have installed it. It works perfectly and the video you sent was a great help and comfort in my being able to do something that I have never done before.

Again, THANK YOU!

Have a blessed day!

John
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Emily from SWISCO responded:
July 13, 2023

This is awesome to hear, John! I am so happy I could be of help. Take care and please let me know if you need anything else in the future!
Roto Gear Window Crank, 25-1/2"
Roto Gear Window Crank, 25-1/2"
39-015
$61.75
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