BS! Balance with a 7/8" Shoe

A home owner from Venice Florida 34292 says:
I have the same problem. Channel balance marked 3650 BS!. I need two for the same window. I have attached photos The bottom measures 7/8". Can you help me?
Thumbnail of the uploaded file named Channel Balance 3650 (3).jpg
Thumbnail of the uploaded file named Channel Balance 3650 (4).jpg
Thumbnail of the uploaded file named Channel Balance 3650 (5).jpg
Thumbnail of the uploaded file named Channel Balance 3650.jpg
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Emily from SWISCO responded:

Hey there!

At first glance, your balance looks like it would be a match for our S380-37 or S385-37. The important difference between these two Series is the depth of the bottom shoe as shown below. Can you confirm the depth of your shoe? In one of your photos, you're measuring the width of the wings but what you want to do is measure the depth of the shoe. 

Let me know what you find and we can work from there.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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