Tom from SWISCO responded:
March 23, 2021
We can supply this balance, but it will have to be a custom order since it's not a stock part. Before we go any further, please show me a clear picture of the metal hook at the end of the cord. Yours appears to be missing but it's a very important detail. Can you also tell me what the stamp printed on the metal channel reads? Finally, you said you had 4 windows. Can you confirm that all four windows are identical? And would that mean you need 8 total balances? I just want to be 100% sure. |
Tom from SWISCO responded:
April 6, 2021
I'm afraid this doesn't show what I need. The metal hook is at the end of a cord that comes out of the bottom nylon fitting or shoe. It may resemble our 62-108 or 62-106, for instance, among other shapes. You will need to remove a balance that is fully intact to show us this. We will also need the stamp code on the metal channel of the balances. Again, do make sure all eight of the balances you need have the same design and stamp code. |
Tom from SWISCO responded:
April 12, 2021
That is exactly it, thank you. I'm still just waiting to get that stamp code from you, which is the last piece of information we need. Once I know that I will email you the order link and price quote. |