Balance shoe with integrated pulley

A contractor from Wyoming says:
May 13, 2023
Hi. I've got a balance that looks like an S385 unit, but on closer inspection after reading the balance tips, it appears it isn't.

Channel width is 9/16
Channel metal end to metal end is 26-3/4" long
Marking on channel is 2630
See pics for shoe and top fitting.
Shoe toe to heel is 1-1/16".

Please let me know if you can send me 4 of these balances.

Thank you
Chris
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Emily from SWISCO responded:
May 16, 2023

Hi there, Chris.

What you have here is an extended travel channel balance. We can help supply replacements but they will have to be a custom order due to the pulley wheel built into the bottom fitting itself, as well as an extended cord travel and the metal channel length. Yours should measure 26-7/8", not 26-3/4". Custom orders are nonrefundable so you could always double-check to be sure.  

In the meantime, can you confirm if the hook attached at the end of the cord is the 62-106 or 62-105?
A contractor from Wyoming says:
May 19, 2023
Good morning. Thanks!

- yes, 26-7/8 length

- and, it has aTension Cord Hook..62-106. See pics

How would I go about accurately custom ordering these balances?
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Emily from SWISCO responded:
May 19, 2023

Great, thank you! What I will do now is email you a purchase link that you can use to place an order on our website. Please note, there is a 5-6 business week lead time.

If you have any questions just let us know! 
A contractor from Wyoming says:
May 19, 2023
Thank you! I've never experienced better customer support than what you provided here.

Chris
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Emily from SWISCO responded:
May 19, 2023

That's very kind of you to say! I'm so happy I could be of help. Please let me know if I can be of further assistance and best of luck with the repair! 
Heavy Duty Pointed Hook
Heavy Duty Pointed Hook
62-105
$0.74
Tension Cord Hook
Tension Cord Hook
62-106
$0.74
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
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