Balance tube

A professional from 76048 says:
Need a replacment balance tube 27" by 3/8" the color is missing possibly red
Thumbnail of the uploaded file named Window balance tube.JPG
A professional from 76048 says:
I belevie it to be a S400-27 just wanting to make sure.
Thanks
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Lauren from SWISCO responded:

Hello, thank you for posting,

Is your window a tilt in or non-tilt style? Are you able to show us the end tip of the spiral? Thank you! 

A professional from 76048 says:
Non tilt.
Thumbnail of the uploaded file named Balance tube end.JPG
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Lauren from SWISCO responded:

Thank you,

Based on the 3/8" diameter, I agree that the S400-27 resembles your original balance. Since there is no colored tip visible, you will need to obtain the weight of the sash and compare to the strength chart on the product page to confirm which color is needed. Please review and let us know if you have any additional questions. 

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How to Identify a Replacement Spiral Balance
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