Balance tubes

A contractor from Minnesota says:
May 4, 2023
I need three of these blances. Springs are broken. Stamp is 10-B
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Emily from SWISCO responded:
May 5, 2023

Hello!

Thanks for reaching out to us. I'm not sure if we can replace this. To help u confirm, can you tell me where this balance installs? On the sides, or on the top? 
A contractor from Minnesota says:
May 5, 2023
they are at the top. The block & tacle comes down to a carrier that the sash tilts into
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Emily from SWISCO responded:
May 10, 2023

Thank you for getting back to us! We are still looking into this so please bear with us a little longer! We truly appreciate your patience. 
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Emily from SWISCO responded:
May 12, 2023

Hello! Thank you very much for waiting while we researched this. We can help supply this balance but it will have to be a custom order since it isn't a stock configuration we sell. We'll be using the Series 770 with an 11" metal channel, 11B stamp, and swapping out the terminal clip for the 15-036 balance hook. 

We always recommend replacing your balances in pairs as a policy. Pairing a new balance with an old one would cause the new balance to wear out much quicker. With that said, I'm going to email you a purchase link for (4) that you can use to place an order on our website. If you have any questions or would like to make changes to the quantity, please let me know!

Note, there is a 5-6 business week lead time. 
Channel Balance Hook
Channel Balance Hook
15-036
$0.74
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
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