Balancer assistance

A quick learner from Texas says:
February 14, 2024
Length 35"
Diameter 5/8
Bottom has no color markings
If I need to weigh it, I can
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Emily from SWISCO responded:
February 15, 2024

Hello there!

It looks like you have a non-tilt window. With that in mind, see the 5/8" diameter Series 500 and 17-012 bracket (sold separately). You will also need to weigh the window sash on a scale to determine the proper tip color for your replacements. There's a chart under the product description on the S500-35 store page that you can use as a reference. 

Let us know if you have any questions! 
35" Series 500 Spiral Balance
35" Series 500 Spiral Balance
S500-35
$10.72
Bracket, #32
Bracket, #32
17-012
$1.20
Spiral Balance Charging Tool for Non-tilt Windows
Spiral Balance Charging Tool for Non-tilt Windows
75-005
$12.10
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
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How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
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How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
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