Jasmine from SWISCO responded:
March 12, 2024
Thanks for writing in! Your T-Lock balances are made with a 15-230 T-Lock Shoe and a screw-in clip on a ribbed channel. These will need to be a custom assembly. I'm happy to get the order link made up for you but before we can move forward, I'd like to confirm the stamp for the balances you need. In your text, you are requesting (4) of these balances with a 36C stamp option but your photos show a 38D stamp. Were you looking to purchase only the 36C balances? If you do need the 38D balances, I'll need to know how many you would like to purchase to confirm pricing and availability. Please let me know if you have any questions. |
Jasmine from SWISCO responded:
March 15, 2024
Hi Michael, Thanks for confirming the stamp. I do understand that you need the link, however because of the conflicting information provided, I wanted to be sure we were providing you with the right balances in the order link. Especially since custom assemblies are cannot be non-refundable and cannot be returned. I've forwarded the link for the (4) requested custom assemblies. Please let me know if there is anything else I can assist with. |
Jasmine from SWISCO responded:
March 18, 2024
I'm happy to help and that we were able to get you set up with the right balances. Please don't hesitate to reach out with any future hardware repair projects you might have. Have a great day! |